Shipments Ship within 1 business day from the time we receive payment We Take as payment. PayPal We Combine Shipping, We charge actual postage charges, We accept returns must be within 14 days from the day of sale items are new unless other wise stated and if they are returned be sure that is the way they are returned. Buyer is Responsible for return postage unless we made a mistake in the item shipped. Please if there is any questions Shipped from www.pawstrains.com Contact us right away. More great buy's